Customer value at the centre
Tetra Pak puts the success of our customers at the heart of everything we do. We dedicate ourselves to understanding their needs, using our global resources and proven industry and market expertise to help them fulfil their ambitions.
Providing end-to-end solutions, we focus on ensuring that our customers deliver products of outstanding quality and consumer appeal, while maintaining the highest standards of food safety, operational performance and sustainability.
CHALLENGING ENVIRONMENT FOR GROWTH
By 2050, the global population will have reached almost 9 billion. Resource scarcity will be an ever-more pressing concern, adding to the sustainable development challenges already facing companies, which will need to adapt sooner rather than later.
In these changing times, we are working to deliver solutions to our customers’ challenges. To take one example, while the global population is rising, developed countries now have lower birth rates and fewer children. Combined with a proliferation of new beverage choices, this is affecting the overall consumption of white milk and juice.
Other factors are at work too, including changing consumer habits, such as on-the-go breakfasting and the rise in demand for plant-based beverages. As a result, growth in white milk consumption is expected to slow down and the category will show a global average growth rate of just 1.8% for 2016-2020. Juices are expected to decline slightly over the same period, also due to changing habits and other factors such as the sugar debate.
With milk prices at their lowest since the height of the global economic crisis, due to oversupply, dairy processing is, as a result, moving away from white milk and towards differentiated, higher-value products, such as lactose-free dairy, ambient yoghurt and high protein dairy products. The possibility for redistribution between production and consumption via milk powder is another growing area.
TETRA PAK OFFERS SOLUTIONS
Tetra Pak is always working to help our customers identify new areas for growth, such as by exploring new product categories or geographies, or upgrading or repositioning existing products. In addition, we provide expert operational support, helping our customers deliver consistent quality and high efficiency.
As many countries regulate to reduce environmental waste and emissions, our customers require their production lines to use less energy and water – which also meets their need to reduce operational costs – and to have a smaller carbon footprint. Tetra Pak is constantly striving to address these needs in our product development and deployment.
Technological innovation will continue to drive significant disruptive change in our industry over the coming years, affecting the way food is manufactured, sold, purchased and consumed. As we show on our Technology page, Tetra Pak is well equipped to anticipate and meet these challenges through our own innovation so that we can continue to support the business growth of our customers in the future.