Compliance is a prerequisite for DeLaval to promote global access to its industry-leading products and services that enable farmers around the world to deliver safe working environments, healthy cows and safe milk.
DeLaval products and services are subject to a variety of local, regional and international regulations that must be complied with before it can do business in particular countries. Most of the relevant regulations are related to safety – such as to ensure they can be used safely and enable a good working environment, food safety standards and end-of-life environmental regulations.
“We focus on meeting leading industry regulations from the EU, US and China, as well as meeting or exceeding all local requirements and constantly monitoring legislative changes,” explains Susan Ballhausen Bjelke, Director Quality & Compliance. “Our ‘safety first’ approach helps farmers run more sustainable operations that deliver good-quality milk to consumers around the world.”
“Providing products and services that make things easier for farmers is at the heart of what we do,” says Ballhausen Bjelke. “Doing so isn’t directly part of our compliance, but it helps farmers to meet the obligations they have for their workers, animals and milk.”
Examples of this include solutions that promote a safer work environment by reducing the need for heavy lifting or features that check milk quality. In this way, DeLaval helps farmers to meet local regulations.
“By continuously working to design and offer smarter products and services, we promote food accessibility around the world,” says Ballhausen Bjelke.
DeLaval has provided advisory services to support the farm to meet their production, machine performance, and cow management and reproduction goals. Good communication between service technicians and advisors has been key to success for the farm.
“We have appreciated the close collaboration with DeLaval experts, which has overall been a very positive experience where both farmer and advisors have pushed each other to become better in all aspects of farm management. Our farm has always been highly productive but being the first V300 farm in our area and transitioning to robotics further improved our milking efficiency and allowed our
excellent genetics to shine.”
Darrell Richard, Farm Manager at Darita Holsteins.
“During my transition to DeLaval Robotic Milking over the last three years, Advisory Services have provided me with close assistance and support throughout. From the remote meetings during the months leading up to the start-up of my equipment and visiting in person to assist in learning new routines, to reviewing data and finding ways to improve my operation and understanding the dynamics of my herd – it’s been a pleasure to work with the entire DeLaval team to help me to achieve my goals.”
Jason Martin, Owner